Our Privacy Policy & Terms of Service

At Gastineau Log Homes, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information. 

We may collect the following types of personal information when you visit our website, interact with our services, or communicate with us: 

• Name, phone number, email address, and mailing address 

• Payment and billing details when you make a purchase 

• Communication preferences, including SMS consent 

• Any additional information you provide through forms, surveys, or customer service interactions 

We use your personal information to:

• Process and fulfill orders
• Provide customer support and respond to inquiries
• Send important service-related notifications, including appointment reminders, order alerts, and account updates
• Improve our website and services through analytics and customer feedback

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with: 

• Service providers assisting in business operations (e.g., payment processors, shipping partners)
• Legal authorities if required by law or necessary to protect our rights

By providing your phone number, you consent to receive SMS messages from Gastineau Log Homes. Your SMS consent is not shared with third parties for marketing purposes. To manage your preferences, you can:

• Reply STOP to opt out of SMS messages
• Reply HELP for assistance
• Contact us via our website at https://oakloghome.com/contact-gastineau-log-homes/

By opting into SMS from a web form or any other medium, you agree to receive SMS messages from Gastineau Log Homes. This may include: 

• Appointment scheduling & reminders
• Order confirmations & shipping notifications
• Account alerts & security notifications
• Customer service updates

Message frequency may vary. Message and data rates may apply based on your carrier’s plan.

• To opt out at any time, text STOP. You will no longer receive SMS messages from us.
• For assistance, text HELP or visit our website at https://oakloghome.com/contact-gastineau-log-homes/

• You must be at least 18 years old to use our SMS services.
• Gastineau Log Homes is not responsible for delays or message delivery failures caused by mobile carriers.
• We reserve the right to modify these Terms & Conditions at any time. Continued use of our SMS services constitutes acceptance of any changes.